Leigh-Anne Nugent and Micah Adler discussing website redesign, Notion, GoHighLevel, Miro, Descript, and how builders choose the right tools in a Tinker Club session.

Why Tinkerers Learn in Public, Test Fast, and Choose Tools with Intention

March 29, 20262 min read

In this Tinker Club session, Leigh-Anne Nugent and Micah Adler share a real-world look at modern building in motion: redesigning websites, exploring Notion, testing GoHighLevel, using Miro for strategy, and experimenting with Descript and Google tools for content creation. The bigger lesson is not just about shiny platforms. It is about learning in public, choosing tools with intention, and creating momentum without getting stuck in endless comparison.

LESSONS YOU CAN TAKE FROM THIS:

1. Progress beats polish when you are building something real
One of the strongest themes in this conversation is that builders do not wait until everything is perfect. Micah shares a full website refresh that is still being refined, while Leigh-Anne walks through rough prototypes, placeholder content, and in-progress systems. That mindset matters. Momentum grows when you are willing to test, share, and improve as you go.

2. The best tool is not always the newest one
This session compares several platforms, Notion, GoHighLevel, Miro, Descript, Google Workspace, and Microsoft tools, but the takeaway is not that one tool wins everything. It is that smart builders ask better questions: What do I already have access to? What job do I need this tool to do? When should I use what exists, and when should I build something custom? That kind of thinking prevents tool overload and leads to better decisions.

3. Community and partnerships accelerate learning
Another clear takeaway is that innovation moves faster when you do not do it alone. From meeting potential collaborators at a Notion event to partnering with experts instead of trying to master every platform personally, this conversation shows how relationships help builders move further, faster, and with less friction.

4. Process matters just as much as technology
Leigh-Anne highlights something many teams miss: choosing a platform is only part of the work. The real value comes from the process of researching, testing, refining, and knowing when to commit to a lane. Whether you are creating a website, a CRM workflow, a course, or a content system, the way you evaluate and implement tools is just as important as the tools themselves.

KEY TAKEAWAYS:

  • Building in public helps create momentum, feedback, and clarity.

  • Tool selection should start with the job to be done, not just hype.

  • What you already own may be more powerful than you realize.

  • Partnerships can help you move faster without needing to become the expert in everything.

  • Strong process is what turns experimentation into real progress.

WATCH THE FULL VIDEO

Leigh-Anne Nugent is a seasoned leader in field service and business transformation, with more than two decades of experience in Salesforce architecture, operational strategy, and digital transformation. She has helped global organizations redesign service models, strengthen aftermarket operations, and implement scalable solutions that improve efficiency, customer experience, and business performance. Her work focuses on enabling organizations to shift from reactive to predictive service, optimize workforce readiness, and use technology more effectively to achieve lasting, measurable impact.

Leigh-Anne Nugent

Leigh-Anne Nugent is a seasoned leader in field service and business transformation, with more than two decades of experience in Salesforce architecture, operational strategy, and digital transformation. She has helped global organizations redesign service models, strengthen aftermarket operations, and implement scalable solutions that improve efficiency, customer experience, and business performance. Her work focuses on enabling organizations to shift from reactive to predictive service, optimize workforce readiness, and use technology more effectively to achieve lasting, measurable impact.

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