Meet the associates behind the work

Our associates are trusted specialists, advisors, and collaborators who extend the Tinker Time Labs team with deep expertise across transformation, operations, leadership, and delivery.

How We Build Teams

Tinker Time Labs brings together the right people for the right challenge. Depending on the engagement, we work with experienced associates who bring specialized insight, delivery strength, and practical perspective to the table.

Specialized expertise

We bring in people with depth where it matters most.

Right-fit collaboration

Teams are shaped around the work, not forced into a template.

Real-world delivery

Our associates are practitioners, not just theorists.

Founders

Leigh-Anne Nugent

Co-Founder | Field Service & Business Transformation Leader | Architecting the Future of Service

With over two decades of experience in Salesforce architecture, field service transformation, and business strategy, Leigh-Anne has worked with some of the world's largest organizations to optimize service operations, drive digital transformation, and implement scalable, high-impact solutions

Field Service & Aftermarket Strategy

Customer Experience & Workforce Readiness

Technology & Process Optimization

Liza Magcale

Co-Founder & COO | Business Consultant | Leadership Coach | Asking the Right Questions and Turning Strategy into Smart Execution

With a track record of transforming businesses into high-performing, future-ready organizations, Liza helps leaders bridge the gap between vision and execution. As a co-founder of Tinker Time Labs, she partners with executives and teams to streamline operations, drive innovation, and implement strategies that deliver real, measurable impact.

Leadership & Growth Strategy

Business Process Optimization

From Ideas to Action

Associates

Lori Gordon

Senior Salesforce Consultant
A Salesforce-certified Field Service, Sales Cloud and Service Cloud consultant, Lori turns business needs into clear user stories and working solutions. Clients describe her as a strong leader who quickly grasps how a business runs and finds the simplest path to results.
  • Field Service
  • Requirements & User Stories
  • Project Leadership
Lori Gordon

Varsha Tiwari

Field Service Solution Architect
Varsha brings 17+ years in service transformation, spanning Salesforce Field Service, AI-enabled workflows, implementations, M&A consolidation, and migrations from ClickSoftware and ServiceMax. Her credentials include Salesforce’s Advanced Field Service accreditation and certifications in Sharing & Visibility Architecture, Field Service Consulting, and ServiceMax Asset 360.
  • AI & Agentforce
  • Complex Migrations
  • Delivery
Varsha Tiwari

Bruce Lee Stewart

Salesforce Automation & Development Specialist | Field Service Architect
Bruce helps automate processes to increase accuracy, safety, and time to value. He is a certified Salesforce Administrator and Process Automation Specialist. With a “Job to Be Done” mindset, he designs flows, approvals and scalable processes to help keep orgs healthy and well-governed after go-live.
  • Process Automation
  • Automation Development
  • Org Health & Governance
Bruce Lee Stewart

Padma Muppidi

AI Transformation & Enterprise Technology Leader
Padma brings 20+ years in enterprise technology and AI transformation. An MBA and certified Salesforce Sales and Service Cloud consultant, she is also certified in Business Process Management, ITIL and software testing, connecting strategy, process and quality from start to finish.
  • AI Transformation
  • Business Process Management
  • Quality & Service Management
Padma Muppidi

Where Our Associates Add Value

Our associates support Tinker Time Labs across a range of strategic, operational, and delivery-focused engagements. Each one brings added expertise where it matters most, helping strengthen the work and create better outcomes for clients.

Strategy &

Advisory

Associates help strengthen planning, decision-making, and transformation direction by bringing experienced insight to key moments in the work.

Implementation & Delivery

From execution support to operational improvement, associates help move ideas into action in ways that are practical, thoughtful, and effective.

Facilitation & Collaboration

Associates may support workshops, team alignment, and collaborative problem-solving that helps clients move forward with greater clarity.

Specialized

Expertise

Depending on the engagement, associates bring focused expertise in areas such as Salesforce, service operations, customer experience, change enablement, and more.

Join the Network

We are always open to connecting with experienced operators, strategists, facilitators, and specialists who care about practical transformation and human-centered execution.

Your strategic transformation office for Salesforce, field service, and operations teams.

Quick Links

Contact Info

(437) 826-9610

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